American buyers impressed with Jaguar quality

Jaguar have placed second in this year’s 2014 JD Power Initial Quality Study in the US, making this the third year the manufacturer has placed in the top ten.

JD Power Quality Study

The study, now in its 28th year, measures the number of problems that new vehicle owners experience during the first 90 days of ownership. 207 models were investigated and the number of problems per 100 vehicles recorded.

A score is then allocated to each car, with a lower score reflecting a higher quality. The industry average for initial quality was 116 problems per 100 vehicles, up from 113 in 2013, or an increase of three per cent.

Jaguar managed a score of 87 problems per 100 vehicles, just behind leader Porsche, who scored 74 while Lexus rolled into third place with 92. On the opposite end of the scale, Toyota came in with 105 while BMW and Honda rounded off the list with a joint score of 108.

In addition to success in the US, Jaguar was also ranked the best brand in the UK version of the JD Power survey three years running in May, and also finished second in the Auto Express Driver Power rankings in April.

Grant McPherson, quality director at Jaguar Land Rover, said: “We put our customers at the heart of everything we do, so the quality and reliability of our cars are of the utmost importance. Every member of staff in all of our factories puts an extraordinary amount of effort into ensuring that each vehicle we produce is as dependable as it is good to look at and exhilarating to drive so it’s always fantastic to see positive feedback from customers.”

The Jaguar F-Type contributed largely to the high ranking, having scored second place in its segment in the first year, along with the rest of Jaguar’s 2014 roster, the XK coupe and XF and XJ saloons.

Jaguar F-Type Roadster

The F-Type roadster, designed as a smaller and nippier alternative to the XK grand tourer, features an athletic stance and an aggressive, oversized front grille.

Under the bonnet, the F-Type is available with a range of three engines, each with an eight-speed automatic transmission. The entry-level option is a supercharged 3.0-litre V6 with 335bhp, while a 374bhp version of the same engine is also on offer.

Rounding off the trio is a supercharger 5.0-litre V8 with an eye-watering 488bhp that’ll take the car from 0-62mph in a blistering 4.2 seconds.

Inside the cabin is a steeply raked dashboard and a grab handle that sweeps down the center console to separate the interior into distinct driver and passenger areas, while a flat-bottom steering wheel, sports seats and simple controls emphasise the F-Type’s nature as fundamentally a driver’s car.

The current F-Type retails in the UK for £51,235, while the next-gen 2015 model will go on sale, with starting prices reportedly staying the same.

In addition, next year will also see the release of the new Jaguar XE, an all-new compact premium sports saloon which will be the first vehicle powered by the new Ingenium high-output, fuel-efficient two-litre four-cylinder gasoline and diesel engines delivering exceptional performance and low emissions.

As well as that, Jaguar Land Rover’s innovative new smartphone integration platform, InControl Apps, was launched this year and will be available in new Jaguar and Land Rover models progressively during 2014 starting with the F-Type.